Disability Support

Disability Support

Disability services and support organization

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Home health care service

Home help


Home help service agency

EnableU Canterbury Bankstown delivers reliable, home-based support through NDIS, Home Care Packages, and Allied Health services. We specialise in assisting seniors, people with disability, and those requiring high-level care—offering everything from daily assistance to physiotherapy and OT. With a multilingual, qualified, and police-checked team, we serve the communities of Canterbury Bankstown, the Inner West, Burwood, and Strathfield with care you can count on.


home care and NDIS support services across Canterbury Bankstown.





EnableU Canterbury Bankstown - NDIS, Home Care & Allied Health


40 Raymond St, Bankstown NSW 2200, Australia


1300 117 781



Find us online









Culturally Safe Support for Ageing CALD Australians





Australia’s ageing population is incredibly diverse, and as more older adults from culturally and linguistically diverse (CALD) communities access aged care, the need for culturally safe support has never been greater. At EnableU, we believe that respectful, personalised care starts with recognising and honouring the unique cultural identities of every individual we support.





Based in Sydney’s Eastern Suburbs—including Randwick, Bayside, Waverley, Woollahra, and the City of Sydney—our team of qualified, multilingual support workers is proud to serve older Australians from all backgrounds. We provide in-home support that promotes dignity, inclusion, and independence for CALD seniors.





What Is Cultural Safety in Aged Care?





Cultural safety goes beyond basic language translation—it means creating an environment where seniors feel:







  • Respected in their values, beliefs, and traditions


  • Free from judgement, stereotypes, or misunderstanding


  • Confident expressing their preferences


  • Empowered to make decisions about their care






EnableU embeds cultural respect into every aspect of our services, from daily personal care and domestic support to allied health and community participation.





Who We Support





We proudly support older adults from a wide range of cultural and linguistic backgrounds, including but not limited to:







  • Arabic-speaking communities


  • Mandarin and Cantonese speakers


  • Vietnamese, Korean, and Filipino communities


  • Greek, Italian, and Spanish-speaking seniors


  • Indian, Pakistani, and Sri Lankan communities


  • Indigenous and Torres Strait Islander peoples






Every client is paired with a culturally aligned support worker or carer wherever possible, to ensure better communication, shared understanding, and a deeper sense of trust.





Services Tailored for CALD Seniors





EnableU offers a full range of in-home support services that can be delivered with cultural sensitivity and in your preferred language. These include:







  • Daily personal care: bathing, dressing, grooming, meal preparation


  • Cultural meal planning: respecting dietary needs and religious observances


  • Multilingual allied health: physio and OT services that understand cultural norms


  • Emotional and social support: companionship that acknowledges traditions and holidays


  • Community access: outings to places of worship, cultural centres, and social groups






Trained, Multilingual Staff





Our team undergoes cultural awareness training and language matching protocols to deliver inclusive support. Many of our staff are bilingual or multilingual, and speak the same languages as our clients—ensuring comfort and clarity throughout care.





We speak your language





Languages spoken by EnableU team members include (but are not limited to): Arabic, Mandarin, Cantonese, Hindi, Punjabi, Vietnamese, Greek, Italian, Spanish, Tagalog, and Korean.





In-Home Care Funded by Home Care Packages or NDIS





EnableU is an approved provider of Home Care Packages and a registered NDIS provider. This means CALD seniors can access culturally safe services through both aged care and disability funding channels.





We help clients:







  • Apply for or manage Home Care Packages


  • Navigate the NDIS system with multilingual support


  • Use their funding to choose carers that reflect their cultural background






Supporting Families in Their Language Too





We know that many older Australians rely on family members for support and decision-making. That’s why we provide clear, compassionate communication with families in their preferred language—keeping everyone informed and involved every step of the way.





Real Benefits of Culturally Safe Support





When CALD seniors feel culturally supported, they’re more likely to:







  • Stay engaged in their care


  • Experience reduced loneliness and isolation


  • Feel safer and more comfortable with support workers


  • Maintain independence longer


  • Build long-term trust and continuity of care






Let’s Support Your Journey with Dignity





EnableU is committed to celebrating cultural identity while delivering top-quality in-home care. Whether you need light assistance, allied health, or full-time support, we’ll work with you to ensure your preferences, traditions, and voice are honoured.





Contact your local EnableU team today to learn how we support CALD seniors across Sydney’s Eastern Suburbs through respectful, culturally aware care at home.















Frequently Asked Questions

A home care provider offers assistance with daily living, personal care, household tasks, and health-related support services in a participant's home.

Transport may be offered directly or reimbursed, depending on the care plan and funding type.

You can check the NDIS Commission website or ask the provider directly to confirm their registration status.